We're here to support you and your baby's journey
support@trybaby.ai
Get help with technical issues, account questions, or feature requests. We typically respond within 24 hours.
Available 24/7
Access help directly from the app. Go to Settings → Help & Support for instant assistance.
We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, please include "URGENT" in your subject line.
Baby AI automatically syncs your data across all devices when you're signed in with the same Apple ID. Just ensure you have iCloud enabled in Settings.
Yes! You can share your baby's profile with partners, grandparents, or caregivers. They'll need to download Baby AI and you can invite them through the app's sharing feature.
Absolutely. We use industry-standard encryption to protect your data. We never sell or share your personal information. Read our Privacy Policy for full details.
You can export all your data at any time from Settings → Data & Privacy → Export Data. We support CSV and PDF formats for easy sharing with healthcare providers.
Your data remains accessible in read-only mode. You can still view all historical data and export it, but won't be able to add new entries until you resubscribe.
Log events as they happen for the most accurate insights
Set gentle reminders for feeding times or sleep windows
Check patterns to optimize your baby's schedule
Export reports for informed healthcare discussions